Return Policy of the Site: https://pro-piece-vsp.com/gb/

The return procedure is an essential component of General conditions of sale of https://pro-piece-vsp.com/gb/.

Under the provisions of Articles L.121-The Code of Consumer Code, the Customer has a fourteen francs period to exercise his right of withdrawal without having to justify reasons.

The customer must first of all return make a return request in the customer space at the place provided for this purpose so that his return is recorded, validated and admissible. We must have received the return of the room (s) within fourteen days from the date of receipt of its order so that the return is admissible.

The shipping and return costs will be the responsibility of the customer. The products, accompanied by the copy of the purchase invoice, must be returned by parcels given against signature, to avoid any conflict in case of damaged loss or parcels, in a perfect condition and in their original packaging (including accessories and instructions for use) to L following address: sarl PRO VSP- Zae Mas de Garric, 2 Street Industry, 34140 Mèze, France.

The return or the exchange is at the risk of the customer. If the item is not returned by the client within fourteen (14) days, the return is considered canceled and the customer must keep the product.

In the case of a return out of time or a refused return, the customer will have to pay shipping costs in order to recover his package. Otherwise, the product will remain available to the customer for a period of one year. After this period, the product will be destroyed.

Refunds will be made by Credit on the payment method used during the order, within 15 days.

In case of return of a damaged, incomplete or damaged product, the one-CI will not be exchanged or refunded.

This right of withdrawal can not be applied to the delay available products as well as on certain parts for example: paint bomb, already painted body element, electronic parts that may have been damaged during assembly.

This right of withdrawal can not apply to automotive professionals, the professional is not considered a consumer according to the Consumer Code. Any order made by a professional is therefore firm and definitive.

The 14-day period starts on the delivery date of the package for home delivery or at the relay point availability date for a relay delivery.

In the event of returning a part of an order for which the Customer received a partial or integral promotion of the shipping costs, the amount of the repayment will be charged from the possible discount.

In the absence of respect by the customer of these conditions, including conditions of return or exchange, PRO VSP can not reimburse the products concerned.