Site privacy policy: pro-piece-vsp.com

ARTICLE 1: PREAMBLE

This privacy policy applies to the site: pro-piece-vsp.com.


The purpose of this privacy policy is to expose users of the site to:

This privacy policy supplements the legal notices and the General Conditions of Sale that users can consult at the bottom of the page.

ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of site user data complies with the following principles:

In order to be lawful, in accordance with the requirements of article 6 of the European regulation 2016/679, the collection and processing of personal data can only take place if they comply with at least one of the above conditions-after listed:

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF BROWSING ON THE SITE

A. DATA COLLECTED AND PROCESSED AND COLLECTION METHOD

Personal data collected on the site Pro Piece VSP are the following :
Name
First name
Date of birth
E-address-email and postal address
Phone number
This data is collected when the user performs one of the following operations on the site:
When the user buys a product
When the user uses the contact form to send a request
When the user creates a customer account
In addition, when paying on the site, proof of the transaction including the order form and the invoice will be kept in the site editor's computer systems.
The data controller will keep all the data collected in its computer systems on the site and under reasonable security conditions for a period of: 10 years.
The collection and processing of data meets the following purposes:
- order processing
- shipment of parcels
- response to requests sent through the contact form
- improve the customer experience
- conduct internal communication campaigns
The data processing carried out is based on the following legal bases:
- execution of the sales contract
- user consent
- legal obligation

B. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site is not transmitted to any third party, and is only processed by the site editor.

C. DATA HOSTING

The website Pro Piece VSP is hosted by: EX2, whose head office is located at the following address-after :
CP 20031 BP Brunet Pharmacy, Chicoutimi, Quebec G7H 7S2, Canada
The data collected and processed by the site is transferred to the following country: Quebec, Canada. This transfer of personal data outside the European Union is justified by the following reasons:-after :
The data is hosted in Canada because we have a contract with this host in Canada.

ARTICLE 4: RESPONSIBLE FOR DATA PROCESSING

A. THE DATA PROCESSOR

The person responsible for processing personal data is: Rémy Montesinos. He can be contacted by email at the following address: remy@pro-piece-vsp.com
The data controller is responsible for determining the purposes and means used for the processing of personal data.

B. OBLIGATIONS OF THE DATA PROCESSOR

The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user having been informed and to respect the purposes for which these data were collected.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails disproportionate formalities, costs and procedures for him.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the controller undertakes to inform the user by any means.

ARTICLE 5: USER RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the rights-after listed.
In order for the data controller to comply with his request, the user is required to communicate to him: his first and last name as well as his email address-email, and if relevant, their account number.
The data controller is required to respond to the user within a maximum of 30 (thirty) days.

A. PRESENTATION OF USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING

to. Right of access, rectification and right to erasure

The user can read, update, modify or request the deletion of data concerning him, by respecting the procedure below-after stated:
The user must send an email to the personal data processing manager specifying the subject of his request at the contact address below-above.
If he has one, the user has the right to request the deletion of his personal space by following the following procedure:
The user must send an email to the personal data processing manager specifying the subject of his request at the contact address below-above. The request will be processed within 10 working days.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the procedure below-after :
The user must send an email to the personal data processing manager specifying the subject of his request at the contact address below-above.

vs. Right to restriction and opposition of data processing

The user has the right to request the limitation or to oppose the processing of his data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user.
In order to request the limitation of the processing of his data or to oppose the processing of his data, the user must follow the following procedure:
The user must send an email to the personal data processing manager specifying the subject of his request at the contact address below-above.

d. Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of the 2016 regulations/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or affects him significantly in a similar way.

e. Right to determine fate of data after death

The user is reminded that he can organize what should be the future of his data collected and processed if he dies, in accordance with law n ° 2016-1321 of October 7, 2016.

f. Right to appeal to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or, if he thinks that one of the rights listed here-above, he is entitled to refer to the CNIL (National Commission for Computing and Liberties, https://www.cnil.fr) or any competent judge.

B. PERSONAL DATA OF MINORS

In accordance with the provisions of article 8 of the European regulation 2016/679 and the Data Protection Act, only minors aged 15 or over can consent to the processing of their personal data.
If the user is a minor under the age of 15, the agreement of a legal representative will be required so that personal data can be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years old, or that he has obtained the agreement of a legal representative before browsing the site.

ARTICLE 6: USE OF "COOKIE" FILES

The site may use "cookie" techniques.
A "cookie" is a small file (less than 4 KB), stored by the site on the user's hard drive, containing information relating to the user's browsing habits.
These files allow it to process statistics and traffic information, to facilitate navigation and to improve the service for the comfort of the user.
For the use of "cookie" files involving the saving and analysis of personal data, the consent of the user is necessarily requested.
This user consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's authorization to save "cookie" files on their hard drive.

A. Opposition of the user to the use of "cookies" files by the site

Cookies that are not essential to the operation of the site are only placed on the user's terminal after obtaining their consent. The user can withdraw his consent at any time, as follows:
Click on the "revoke your cookie consent" link in your customer account.
More generally, the user is informed that he can oppose the recording of these "cookie" files by configuring his navigation software.
For information, the user can find at the following addresses the steps to follow in order to configure his navigation software to oppose the recording of "cookie" files:

In the event that the user decides to deactivate the "cookie" files, he may continue browsing the site. However, any malfunction of the site caused by this manipulation could not be considered as being due to the publisher of the site.

B. Description of the "cookie" files used by the site

The site editor draws the user's attention to the fact that the following cookies are used during navigation:
Social media sharing cookie, social media tracking links, Google, Facebook, Instagram.

ARTICLE 7: CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be consulted at any time at the bottom of the page.
The publisher of the site reserves the right to modify it in order to guarantee its conformity with the law in force.
Consequently, the user is invited to regularly consult this privacy policy in order to stay informed of the latest changes that will be made to it.
It is brought to the user's attention that the last update of this privacy policy took place on: 11/6/2023